Frequently Asked Questions

About PawCalm

How does the PawCalm vest work?

PawCalm uses gentle, constant pressure — similar to swaddling — to help calm your dog's nervous system during stressful situations like thunderstorms, fireworks, travel, or separation anxiety. No drugs, no side effects.

Is it safe for my dog?

Yes. The PawCalm vest is 100% drug-free and uses only gentle pressure therapy. It is safe for dogs of all breeds and ages.

How quickly will I see results?

Many dogs show signs of calm within minutes of putting on the vest. Results may vary depending on your dog's level of anxiety and how consistently the vest is used.

Does the vest cover my dog's ears?

Yes. PawCalm features a built-in hoodie that covers and shields your dog's ears, muffling loud noises like fireworks and thunder.

Sizing & Fit

How do I choose the right size?

Measure your dog's chest girth (the widest part of their chest, just behind the front legs) using the size chart below. When in doubt, size up for comfort.

Size	Chest Girth	Best For
XS	12–16 inches	Chihuahua, Toy Poodle
S	16–20 inches	Shih Tzu, Beagle
M	20–25 inches	Cocker Spaniel, Border Collie
L	25–30 inches	Labrador, Golden Retriever
XL	30–35 inches	German Shepherd, Husky
XXL	35–40 inches	Rottweiler, Bernese Mountain Dog
XXXL	40–45 inches	Great Dane, Saint Bernard

What if the vest doesn't fit my dog?

We offer a 60-day money-back guarantee. If the fit isn't right, contact us at support@getcalmdog.com and we'll make it right.

Shipping & Delivery

How long does shipping take?

Orders are processed within 1–2 business days. Most customers receive their order within 8–12 business days. You'll receive a tracking number via email once your order ships.

Do you offer free shipping?

Yes! We offer free shipping on all orders.

Do you ship internationally?

Currently we ship within the United States. International shipping is coming soon.

Returns & Refunds

What is your return policy?

We offer a 60-day money-back guarantee. If you're not satisfied for any reason, contact us within 60 days of delivery and we'll issue a full refund — no questions asked, no return required.