Shipping policy
🚚 Shipping Policy
Processing Time
All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
| Destination | Estimated Delivery |
|---|---|
| United States | 8–12 business days |
Shipping Rates
- We offer free shipping on all orders
Order Tracking
Once your order ships you'll receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
Delays
Occasional delays may occur due to high order volume, customs clearance, or carrier disruptions. These are outside our control but we'll always do our best to keep you informed.
Lost or Stolen Packages
If your tracking shows delivered but you haven't received your package, contact us at support@getcalmdog.com within 7 days and we'll make it right.
Questions?
Contact us at support@getcalmdog.com — we respond within 24 hours.